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Working-mom burnout: The high cost of having it all

Elizabeth Exline

Written by Elizabeth Exline

Jessica Roper

Reviewed by Jessica Roper, MBA,听director of Career Services at SM调教所

Illustrated graphic of mother struggling with burnout while working at desk.

2020 was not kind to Blair Westblom, chief financial officer at SM调教所. She was raising her two teenage daughters as a single mom after finalizing her divorce a year earlier. Then, suddenly, her parents passed away within weeks of each other.

The loss was tremendous, but Westblom powered on. She went to work, parented her children and began to attend to her parents鈥 estate. By external standards, she was successful. She always had been, whether she was breaking barriers in school (she attended a formerly all-male high school in California), working in investment banking or climbing the ladder at UOPX, where she鈥檇 moved from having one direct report to becoming CFO in the space of 10 years.

By internal standards, however, Westblom had hit her limit. Recognizing she wasn鈥檛 processing her grief, she requested six weeks of leave so she could attend to her family and 丑别谤蝉别濒蹿.听

鈥淎s mothers and as women, we鈥檙e so accustomed to prioritizing everyone else鈥檚 needs,鈥 she observes. 鈥淏ut I think I came to a point where I realized if I don鈥檛 take care of me, then no one else is going to care for my children.鈥澨

Taking time off wasn鈥檛 easy for Westblom, who struggled with questions of whether the request would hurt her career. But she鈥檇 also worked hard to develop self-awareness and a set of values she could not ignore.

鈥淚t鈥檚 almost like a frog in boiling water,鈥 she explains. 鈥淵ou have to check in with yourself and recognize, 鈥楾his is not OK. I鈥檓 not on a good path.鈥欌

From there, you have to do something about it. 鈥淚t was truly one of those things where I was like, 鈥榃hat are my values?鈥欌 Westblom says. 鈥淐areer is not actually number one. My family is number one. And that doesn鈥檛 mean I鈥檓 not prioritizing my career. It just means 鈥 [asking myself] 鈥榃hat am I going to be thankful for doing 鈥 or regret not doing 鈥 a year from now?鈥欌澨

Who鈥檚 feeling the burn?

Westblom鈥檚 circumstances were extraordinary, but her experience with burnout was not. According to the Mothers Overcome More鈩 (M.O.M.) report by UOPX and Motherly, 49% of mid- to high-income* working mothers experience burnout at work.

Why? Jill Koziol, co-founder and CEO of , and Jessica Roper, the director of career services at UOPX, have a few theories, starting with the myth that you can and should 鈥渨ant it all.鈥 Career, family, self-care 鈥 each of these goals comes with a time commitment. The more you take on, the more the pressure grows.

鈥淗igher-income roles [also] often come with greater responsibilities, longer hours, more take-home work and higher stakes, contributing to stress and exhaustion,鈥 Koziol adds.

Granted, the compensation justifies some of these demands. But even the financial advantages aren鈥檛 always enough: The M.O.M. report found that a full 30% of mid- to high-income working mothers said their income didn鈥檛 cover their basic needs.

鈥淪ocietal expectations and stereotypes about 鈥榤iddle to high income鈥 can lead to a lack of empathy or support for these mothers,鈥 Koziol notes.

"There鈥檚 an assumption that financial struggle is less valid or severe for this demographic, which isolates them further and minimizes their experiences."

Why working-mom burnout matters

Aside from the ethical concerns pertaining to nearly half of mid- to high-income working mothers feeling spread too thin, there are practical reasons to justify remediation. According to Koziol, well-supported working moms bring significant value to their organizations, including:

  • Enhanced leadership and decision-making: 鈥淭heir unique experiences with work and family life can enhance their leadership qualities, making them more empathetic, inclusive and effective decision-makers,鈥 Koziol says.
  • Increased productivity: No one knows how to multitask like a mother. Koziol notes that working moms who bring that ability to the office can benefit project management and team dynamics.

These advantages tie back to the transferable skills many mothers bring to the workplace. Westblom was a stay-at-home mom for four years when her two children were young. She鈥檇 heard the cautionary tales, which suggested she鈥檇 never be able to regain the ground she lost by stepping out of the workforce. Ultimately, her values trumped fear, and she ended up gaining more than she lost. Specifically, she developed skills like flexibility, adaptability and problem-solving, all of which benefit her at work.

More than anything, motherhood taught her to focus on the results more than the means. 鈥淪ometimes you need to be able to compromise in a manner where you鈥檙e not neglecting your overall objective but finding a way to honor what each person wants,鈥 she says.

Anyone who鈥檚 raised a teenager recognizes the wisdom of this perspective. And anyone who鈥檚 worked in an office can speak to its value.

Other transferable skills identified in the M.O.M. report are:

What burnout looks like

Most of us know the signs of burnout. Exhaustion, depression, anxiety, headaches, conflicts with those you love (and those you don鈥檛) 鈥 all are signs that it鈥檚 time to recalibrate your commitments.

But not all burnout is created equal. As Roper notes, burnout generally falls into one of two categories: Either it鈥檚 the 鈥渘ot enough hours in the day鈥 variety or what Roper dubs the 鈥渂ore-out鈥 type.

The latter, she says, can present as endless repetition. 鈥淚 go pick my kid up, and I do the same tasks 鈥 cook dinner, clean up, put to bed 鈥 over and over and over again,鈥 she explains. 鈥淚t becomes this feeling of monotony, which can manifest in those same outcomes that we get from the traditional burnout.鈥澨

How to manage burnout

Everyone has a different approach when it comes to handling burnout. For Westblom, self-awareness is the best solution. 鈥淚t鈥檚 not even as important what I do about it,鈥 she says.

"It鈥檚 just acknowledging that I鈥檓 in a place where I need to take extra care of myself."

Here are some additional methods:

Set boundaries and communicate them

Roper adopts a preventive approach to burnout. Her top recommendation? Set boundaries.

鈥淚 think women who are in high-level positions, they鈥檙e just naturally high achievers and people who want to do it all,鈥 she says.

Creating healthy boundaries is partly about communication (such as letting your manager know your goals and helping you prioritize what to take on) and partly about understanding the same kind of values that drove Westblom鈥檚 decision to take time off when grieving.

If you鈥檙e transparent about your needs and your constraints, it lets others be more productive in helping you. It can also lay the groundwork for healthy relationships that 鈥減our back into you,鈥 Roper says.

This kind of value system helps Roper manage family and work life on a daily basis. 鈥淣o one is going to be upset if you answer an email at 9 a.m. the next day versus 11 p.m. that night,鈥 she says.

Although she鈥檚 grappled with her share of guilt over the years, her decisions on where to invest her time all come down to her values.

Guilt, by the way, is endemic among all mothers. But Westblom has some helpful insight on that topic: While guilt may be the default emotion, it鈥檚 also unproductive. 鈥淚 can beat myself up as well as the next person,鈥 she says, 鈥渂ut I鈥檓 more keen to think about regret, because if I reflect on what I could鈥檝e done differently, then it鈥檚 more productive and progressive.鈥

Delegate

As Roper observes, wanting to do it all doesn鈥檛 mean you should.

鈥淚 constantly have to remind myself that people exist in my community for a reason and that is OK. In fact, it鈥檚 very healthy to ask for help.鈥

Westblom concurs. When she went back to work full time, she quickly realized she was going to have to delegate if everything was going to get done. 鈥淚 had to think strategically about my home life and what were the things that only I could do versus what were the things other people could do,鈥 she says.听

Build autonomy

Having a certain degree of autonomy with your schedule also helps manage burnout, although this one isn鈥檛 always up to the individual.

Westblom, however, counts it among the most impactful. When the pandemic rendered her job a remote one, it 鈥渃ompletely changed my view of being able to balance working and motherhood.鈥

Why? Because she could time-block as necessary.

As any working parent knows, managing school pickups and drop-offs, sports participation, yearbook meetings and the whole gamut of child-based commitments takes a certain amount of finagling. Working from home, where you can stay later or start earlier to accommodate these obligations, empowers you to better balance both.听

Manage as you would be managed

Mothers who manage other employees are in an interesting position to break the cycle, so to speak. They can advocate for benefits, like tuition assistance or paid time off, at the larger level. They can also create a culture that supports working parents by how they communicate and schedule check-ins. Westblom takes care to not schedule big, in-person meetings during spring or winter breaks, when the parents on her team would have a harder time committing and engaging.

Roper also underscores the importance of self-awareness and empathy. She鈥檚 had to occasionally remind herself not to 鈥済et triggered when someone declines a project but rather talk about how to be involved another way.鈥

What are potential solutions to burnout?

One thing is for sure: No matter your income, job or goals, burnout is a real concern for everyone.

鈥淲hat stood out to me [in the M.O.M. report] is that regardless of income, we all have these same feelings and challenges,鈥 Roper says. 鈥淚f anything, I think it highlights the need for us to support each other.鈥澨

That includes better access to affordable child care options that parents can feel good about leveraging for their children, including on-site options at work when possible. Even a stipend to apply toward child care would be helpful, she notes.听

鈥淚 think about the summer camps I send my daughter to, and it gives me heart palpitations!" she says of the cost.听

Roper notes that other benefits, like mentorship programs and career pathways, would help working moms as well, at little to no cost for organizations.

Koziol has additional takeaways. Like Roper, she acknowledges how improving child care and access to it for all mothers would directly and positively impact the productivity and stress levels of working moms.

Beyond that, she recommends the following:

1.听Self-advocate: 鈥淥wn your narrative with confidence,鈥 Koziol says. 鈥淭he skills you鈥檝e refined through parenting are not just beneficial but essential for the modern workplace.鈥 Whether on their resum茅, during an interview or in a performance evaluation, moms can connect the dots between how managing a household translates to project leadership at work. Also, don鈥檛 be shy about leveraging those skills while pursuing opportunities and increased compensation.

2.听Seek continual self-improvement: Education offers a pathway to complementing soft skills with hard skills gleaned through formal courses, certificates and degree programs. 鈥淭his not only broadens your expertise but also showcases your commitment to professional growth and adaptability,鈥 Koziol says.

In the end, the journey away from burnout may essentially hinge on something Westblom realized over the course of her career: You have to tap into your values and the strength to live by them.

鈥淎s I鈥檝e matured, I鈥檝e learned how to lean into my vulnerability,鈥 Westblom says. 鈥淭hat鈥檚 very hard when you鈥檙e younger and trying to establish your credibility.鈥

Then, after a pause, she adds: 鈥淚t鈥檚 been a journey.鈥

Explore career resources at SM调教所

Working moms don鈥檛 have to go it alone when it comes to their careers. SM调教所 can help.

In addition to a robust selection of online degree programs and certificate programs, UOPX offers the following resources to help students and graduates as they embark on their professional paths.

  • Career Services for Life commitment: Available to UOPX students and graduates, this offering comprises complimentary career coaching, including guidance on how to build a personal brand and write a resum茅.
  • Free career resources:Browse a range of downloadable guides and templates to help you optimize your LinkedIn听profile, get ready for a job interview and write a resum茅 and cover letter.
  • :鈥Get career insights every week via UOPX鈥檚 LinkedIn newsletter.

LinkedIn is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.

*The M.O.M. report leveraged the University of Washington School of Social Work鈥檚 Self-Sufficiency Standard (鈥渢he Standard鈥) to determine income brackets. The Standard accounts for the varying cost of living among cities rather than determining a set salary range as mid- or high income.

Portrait of Elizabeth Exline

ABOUT THE AUTHOR

Elizabeth Exline has been telling stories ever since she won a writing contest in third grade. She's covered design and architecture, travel, lifestyle content and a host of other topics for national, regional, local and brand publications. Additionally, she's worked in content development for Marriott International and manuscript development for a variety of authors.

Headshot of Jessica Roper

ABOUT THE REVIEWER

Jessica Roper, SM调教所 director of Career Services, is a seasoned leader with over 15 years of experience in leadership within higher education. She has honed her expertise in student services and career development and is passionate about helping others discover and refine their skills.

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